What Information We Hold and Why
When you register, we collect your name, email address, contact number and account credentials. If you deposit using Touch 'n Go eWallet, Boost, or GrabPay, we log the transaction reference, amount in RM and timestamp — enough to verify the transfer and credit your account wallet
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accurately. We do not store your full e-wallet PIN or banking password at any point. When you browse the lobby or access the platform on mobile, our servers record your IP address, device type and session duration through standard web logs. This data helps us detect
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unusual access patterns and keep your account secure. We also use cookies to remember your login state and preferred language setting so you are not asked to re-enter them on every visit. Retention periods differ by data type: transaction logs are held for the period required
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by applicable financial record-keeping obligations, while marketing preference data is held only as long as you remain an active account holder. You may request a copy of the personal data we hold on your account, or ask us to correct inaccurate details, by contacting our privacy
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support channel. Where local law permits, you may also request deletion of non-essential data. All access to your data within our team is restricted to staff whose role requires it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.